The e-Jagriti Platform
Technology · Monday, 8 June 2026
The AI-powered e-Jagriti platform revolutionizes consumer justice delivery in India.
Quick highlights
- e-Jagriti eliminates the need for physical presence in consumer courts.
- AI features enhance user experience and efficiency.
- The platform aims to democratize access to justice.
Context
The e-Jagriti platform was awarded at the National Awards for e-Governance 2026.
Key Facts
Launched in January 2025, it integrates multiple legacy systems.
Significance
Aims to reduce case backlogs in consumer commissions.
Challenges / Way Forward
Ensuring widespread adoption and accessibility.
Exam Angle
Understanding digital governance is essential for UPSC aspirants.
Remember this
- e-Jagriti is an AI-enabled platform for consumer justice.
- It registered over 3,000 NRIs in its initial phase.
- The platform aims to eradicate case backlogs.